HostPro.ua Comprehensive Review 2025: Ukraine’s Pioneer in Web Hosting
HostPro has established itself as one of Ukraine’s premier hosting providers, with over 22 years of industry experience. This comprehensive review examines the company’s service offerings, performance metrics, pricing structure, and real-world user experiences based on extensive testing and analysis.
Company Overview and Service Focus
Founded in 2001 by Alexander Osadchuk and Igor Volkov, HostPro operates primarily from Ukraine with a growing international presence. The company focuses on delivering reliable web hosting solutions with exceptional customer support. As the first Ukrainian company to launch cloud hosting and implement HTTP/2 protocol, HostPro has consistently positioned itself as an industry innovator.
The provider’s core service portfolio includes shared hosting, VPS solutions, dedicated servers, WordPress-optimized hosting, and domain registration services. Their infrastructure spans multiple data centers located in Ukraine, Poland, the Netherlands, and the United States, allowing them to serve both local and international clients effectively.
Overall Rating Assessment
Technical Infrastructure and Data Center Specifications
HostPro operates a diverse network of data centers strategically positioned across Ukraine, Poland, the Netherlands, and the United States. This geographic distribution allows for excellent regional connectivity and reduced latency for different target markets. The company has invested in premium technical infrastructure that includes:
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NVMe SSD storage systems for ultra-fast data access
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Intel Xeon E5-2630 v4 processors on SuperMicro servers
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KVM virtualization technology for isolated resource allocation
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RAID-10 arrays for enhanced data reliability and performance
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Cloudflare CDN integration with points in 35 countries
HostPro’s commitment to infrastructure quality is evident in their early adoption of new technologies. They were among the first Ukrainian hosting providers to implement NVMe SSD drives across both regular web hosting and VPS services, resulting in significantly improved website loading speeds. Their implementation of HTTP/2 protocol further enhances performance by allowing multiplexed connections and reduced latency.
Key Features and Highlights
HostPro Core Features
Global Data Centers
Strategic server locations in Ukraine, Poland, Netherlands, and USA
NVMe SSD Storage
Ultra-fast storage systems for all hosting plans
HTTP/2 Protocol
Advanced protocol implementation for faster page loading
Free SSL Certificates
Complimentary Certum SSL certificates with all plans
Daily Backups
Automatic daily backups with 30-day retention period
24/7 Tech Support
Responsive technical assistance around the clock
Service Portfolio Analysis
Shared Hosting Solutions
HostPro offers a diverse range of shared hosting packages designed to accommodate different website needs and budgets. Their Linux-based shared hosting plans include features like unlimited bandwidth, SSD storage, free SSL certificates, and generous database allocations. Plans are designed to support from 2 to 30 websites depending on the tier, with corresponding resource allocations that scale with higher-tier packages.
| Service Type | Simple Plan | Strong Plan | Powerful Plan |
|---|---|---|---|
| Monthly Price | $2.55/mo | $6.00/mo | $7.00/mo |
| SSD Storage | 5 GB | 15 GB | 25 GB |
| Website Limit | 2 Sites | 15 Sites | 25 Sites |
| Bandwidth | Unlimited | Unlimited | Unlimited |
| Email Accounts | Unlimited | Unlimited | Unlimited |
| Free SSL | Yes | Yes | Yes |
| Daily Backups | Yes (30 days) | Yes (30 days) | Yes (30 days) |
| Control Panel | cPanel | cPanel | cPanel |
| Memory for PHP | 512 MB | 1 GB | 1.5 GB |
| Select Plan | Select Plan | Select Plan |
VPS Hosting Options
HostPro’s VPS solutions come in both SSD and NVMe variants, providing flexible configurations for businesses requiring greater control and dedicated resources. Their KVM virtualization ensures complete isolation between virtual servers, delivering reliable performance even during high-traffic periods. All VPS plans include free control panel installation options, advanced DDoS protection, and 24/7 technical support.
| VPS Specifications | SSD-VPS-0 | NVMe-VPS-2 | NVMe-VPS-6 |
|---|---|---|---|
| Monthly Price | $3.95/mo | $19.00/mo | $55.00/mo |
| CPU | 1 Core | 4 Cores | 8 Cores |
| RAM Memory | 1 GB | 8 GB | 16 GB |
| Storage | 25 GB SSD | 120 GB NVMe | 320 GB NVMe |
| Data Center Locations | Ukraine, Poland, Netherlands, USA | Ukraine, Poland, Netherlands, USA | Ukraine, Poland, Netherlands, USA |
| DDoS Protection | Up to 10 Gbps | Up to 10 Gbps | Up to 10 Gbps |
| Free Control Panel | CWP or CyberPanel | CWP or CyberPanel | CWP or CyberPanel |
| Full Root Access | Yes | Yes | Yes |
| IPv4 Address | Shared | 1 Dedicated | 1 Dedicated |
| Trial Period | 7 Days | 7 Days | 7 Days |
| Select Plan | Select Plan | Select Plan |
Specialized Services
Beyond standard hosting offerings, HostPro provides several specialized services including WordPress-optimized hosting with performance enhancements, cloud hosting solutions for scalability, Windows hosting for ASP.NET applications, and comprehensive domain registration services. Their WordPress hosting plans come with pre-installed CMS, enhanced security measures, and optimization tools for improved performance.
Pricing Structure and Value Analysis
HostPro positions itself in the mid-range pricing segment, offering good value through a balance of competitive pricing and feature-rich packages. Their entry-level shared hosting starts at just $2.55 monthly when purchased on longer-term contracts, which is very affordable for the Ukrainian and Eastern European markets. VPS solutions begin at $3.95 for basic configurations and scale up to premium NVMe offerings in the $55-100 range.
All plans include substantial value-adds such as free SSL certificates, daily backups with 30-day retention, multiple control panel options, and free website migration services. Payment flexibility includes credit/debit cards, PayPal, and local payment options, with discounts available for longer-term commitments. New customers can take advantage of a 5-day free trial period for shared hosting and a 7-day trial for VPS plans to test the service before committing.
Advantages and Considerations Analysis
HostPro Analysis
Comprehensive Advantages vs Considerations
Advantages
Considerations
Excellent choice for most websites with standout technical support, though users requiring strict uptime guarantees should verify actual performance through trial periods.
Data Center Infrastructure and Locations
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Primary Ukrainian Facilities
Core infrastructure based in Ukraine with state-of-the-art equipment and local network advantages.
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Netherlands Data Center
European presence with excellent connectivity to major internet exchanges for low-latency European access.
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United States Facility
North American data center for customers targeting US markets and requiring regional presence.
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Poland Location
Strategic Central European presence for excellent regional connectivity and performance.
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Global CDN
Cloudflare CDN integration with points of presence in 35 countries and 50 cities worldwide.
HostPro’s data center strategy emphasizes geographic diversity to serve different market needs. Their primary infrastructure is based in Ukraine, with additional facilities strategically positioned for international coverage. All data centers feature modern cooling systems, redundant power supplies, and advanced security measures to ensure reliable operation.
Customer Support Analysis
Customer support stands out as one of HostPro’s strongest features based on user feedback analysis. The company offers 24/7 technical support through multiple channels, with live chat being the most responsive option with typical wait times under 5 minutes. Their support team has earned consistent praise for technical competence, helpfulness, and willingness to assist with issues beyond basic hosting questions.
The company maintains an extensive knowledge base with setup guides, troubleshooting articles, and tutorials in multiple languages. While phone support is available for sales inquiries during business hours, the absence of 24/7 phone support has been noted as a limitation by some users who prefer voice communication for urgent technical matters.
Real Customer Experiences
Customer Feedback Analysis
Analysis of customer feedback reveals generally positive experiences with HostPro’s services, with particularly strong ratings for customer support quality and technical infrastructure. Most users report excellent experiences with technical assistance, with support staff receiving praise for their knowledge, responsiveness, and willingness to help with complex issues.
Performance feedback varies somewhat by plan type, with VPS and dedicated solutions receiving more consistent praise than entry-level shared hosting options. Some users have reported occasional performance fluctuations during peak traffic periods. The international site’s occasional language switching issues appear in several negative reviews, suggesting this remains an area for improvement.
Performance and Uptime Assessment
HostPro advertises a 99.9% uptime target for their services, though this appears to be more of an aspiration than a guaranteed service level agreement, as no formal compensation policy exists for downtime incidents. Independent monitoring over multiple months shows actual uptime ranging between 99.4% and 99.95%, depending on the service type and data center location.
Performance testing reveals excellent page loading speeds, particularly on NVMe-based hosting plans, which show significant advantages for database-intensive applications. The implementation of HTTP/2 protocol and RAID-10 storage arrays contributes to consistent performance even under moderate load conditions. The Cloudflare CDN integration further enhances content delivery speeds for visitors from different geographic regions.
Security and Privacy Features
HostPro implements a multi-layered security approach to protect customer websites and data. Key security features include:
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DDoS protection up to 10 Gbps / 1 million packets per second
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Free Certum Commercial SSL certificates for all domains
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Cloudflare integration with Web Application Firewall
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UminifyAV malware detection and removal system
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Daily backups with 30-day retention policy
For WordPress-specific hosting, additional security measures include automatic core updates, plugin vulnerability scanning, and brute force protection. While HostPro provides strong baseline security, advanced security features like intrusion detection systems and enhanced firewall rules are primarily available on higher-tier plans or as add-on services.
Target Use Cases and Ideal Customers
Based on service offerings and performance characteristics, HostPro is best suited for:
The service may be less appropriate for enterprise-level applications requiring guaranteed SLAs, mission-critical systems with zero-downtime requirements, or users who specifically need 24/7 phone support options.
Comparison with Alternatives
When compared to other hosting providers serving the Ukrainian and Eastern European markets, HostPro offers competitive pricing and feature sets. Their technical infrastructure generally meets or exceeds industry standards, particularly with the early adoption of NVMe storage and HTTP/2 protocol.
HostPro holds an advantage over many international competitors for Ukrainian customers due to local presence, Ukrainian-language support, and payment method flexibility. When compared to global hosting giants like HostGator or Bluehost, HostPro offers more competitive pricing but may have more limited global infrastructure and fewer enterprise-level options.
Key regional competitors like HyperHost and Hosting Ukraine offer similar services at comparable price points. HostPro distinguishes itself through exceptional customer support and technical infrastructure quality, though some competitors may offer more formal uptime guarantees or specialized hosting solutions.
Final Assessment and Recommendations
HostPro has established itself as a reliable and customer-focused hosting provider with over 22 years of market experience. The company’s commitment to technological advancement and customer satisfaction is evident in their infrastructure investments and highly-rated support services.
